Frequently Asked Questions

Frequently Asked Questions

In our Candidate frequently asked questions, HR Xchange have answered some of the most common questions asked. If you have any specific questions that we have not answered below, please contact us at: info@hrxchange.co.za.

Do we have to pay HR Xchange to register or for jobs we are put forward for?

No NEVER! Beware of scams where agencies are asking for any type of payment. This is against the Employment Services Act.

How do I apply for a vacancy?

You need to click on the vacancy, then on the apply button. You will be asked to put in your details and then upload your CV.
Please ensure that email addresses and telephone numbers do not have any spaces before, in-between or at the end. If you have any trouble uploading, please email info@hrxchange.co.za.

How do I know if I meet the minimum criteria for a vacancy?

When applying for positions, you need to carefully read through the entire advert before applying. Make sure that the read through the qualifications, experience, and skills they require. Also check the list of duties and ensure you understand what would be required of you and consider if you have experience in completing the tasks listed.
You should only apply for positions that you meet the minimum requirements for.

I have been put forward for a job vacancy by HR Xchange and want to apply for another job vacancy through the agency, is this possible?

Yes, of course. You can apply for as many roles as you like. However, be sure you are applying for jobs that you meet the minimum criteria for.

What are the benefits of registering with HR Xchange?

HR Xchange is a generalist recruitment agency and have a wide range of Clients across many industries. Furthermore, we are aware of many vacancies that are not advertised, providing more opportunities for you. We also manage your application and will liaise with the client on your behalf. We can also give CV feedback, interview advice and negotiate salaries at offer stage.

I have sent a copy of my CV to HR Xchange and I can see vacancies on your website that I think I am suitable for. Why have you not called me?

This could be for any number of reasons. Sometimes clients are specific about industry sector experience or they might have told us that they only want to see candidates with a certain amount of industry experience or specific qualifications. If you believe that you meet the criteria for the vacancy, you can give us a call.

Will HR Xchange send my CV to clients without contacting me?

No NEVER! We only present your details to a client after we have spoken to you about the vacancy, the company and received your permission to do so.

I have applied for a vacancy and I have not been contacted- why is this?

We acknowledge all applications via e-mail, if we think that you are suitable for the role then we will contact you to discuss the role within 2 weeks. If we have not contacted you within this time, it could be that we felt you were unsuitable for the role or that we have not received your CV.

I have applied for a vacancy online, does this mean that my details have been sent to the client?

No! We call and screen all applicants, discuss the role and make them aware who the end employer is. Your details are only sent to a client once both you and your Consultant agree to do so.

If my application for a vacancy through HR Xchange is rejected, can you provide me with the hiring company’s name?

Unfortunately not! As we provide a confidential service to both client and candidate, we simply can not divulge such information.

If you think that you are suitable for a vacancy and we have got it wrong, please give us a call. We can explain our decision. CV’s can be ambiguous and sometimes don’t always give us all the information we need.